@inproceedings{huang2024faultprofit,
  title={FaultProfIT: Hierarchical Fault Profiling of Incident Tickets in Large-scale Cloud Systems},
  author={Huang, Junjie and Liu, Jinyang and Chen, Zhuangbin and Jiang, Zhihan and Li, Yichen and Gu, Jiazhen and Feng, Cong and Yang, Zengyin and Yang, Yongqiang and Lyu, Michael R},
  booktitle={Proceedings of the 46th International Conference on Software Engineering: Software Engineering in Practice},
  pages={392--404},
  year={2024}
}